Return Policy

You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation, you have an additional 30 days to return your product. You will then receive a full refund of the order amount, including shipping costs.

Only the costs for returning the product from your home to the webshop are at your own expense. For the exact rates, please consult the website of your carrier.

If you exercise your right of withdrawal, the product must be returned to the entrepreneur with all delivered accessories and, if reasonably possible, in its original condition and packaging.

To exercise this right, you can contact us at support@elanova-boutique.com. We will then refund the amount due within 30 days after registration of your return, provided that the product has been received by us in good order.